Weekend links: Oscars news, style guidance, red lines and more
Got a link you think we’ll love? Share it with us on Twitter: @GDSTeam Next week is the seventh annual National Apprenticeship Week. Follow the hashtag #NAW2014 throughout the week to stay up to date....
View ArticleReport a misleading website to search engines
Government services have been getting a growing number of complaints from people who feel misled by websites which charge for access to public services that are either free or much cheaper when...
View ArticleGuest post: A year on GOV.UK – HMRC’s experience
Robin Riley, HMRC Head of Digital Engagement and project lead for HMRC’s corporate content on GOV.UK. This week marks exactly one year since HMRC moved its corporate web presence to GOV.UK, and exactly...
View ArticleNew Transport for GOV.UK
You may not have noticed, but we recently changed the bit that says ‘GOV.UK‘ in the black banner that appears across the website. It now uses New Transport, the same typeface that we use across the...
View ArticleEvery day we write the book: an incomplete history of civil service authors...
Today is World Book Day, so we thought it would be fun to look back through history and find out about some civil servants who dabbled as authors on the side. Ian Fleming (image courtesy of Libor Kriz...
View ArticleUser research – a day in the life
This week, Cath Richardson and Jon Rimmer talk about some of the user research methods we are using at GDS to help us understand how people use our online services. Join in the conversation on Twitter...
View ArticleWeekend links: celebrating International Women’s Day
In celebration of International Women’s Day we’re dedicating our weekend links to the work and achievements of women – in tech, in history and in innovation. Join the conversation on Twitter @GDSTeam....
View ArticleGuest post: user research at the Home Office
Katy Arnold is a User Researcher at the Home Office. The Home Office Visas exemplar is one of 25 projects leading the digital transformation of government. Our role is to make sure that what we build...
View ArticleMapping the GDS journey
GDS is building a reputation for creating a digital government based on user need. We’re transforming digital services, opening up government, and building skills and capability in government. Together...
View ArticleWhat we mean when we talk about content design
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make? In light of the chat we had with our...
View ArticleWeekend links: Lego, asteroid hunters, Clement Attlee and more
Got a link you’d like to share? Tweet us – @GDSTeam Read about the formidable politician Clement Attlee over on the History of government blog. Lego-obsessed? Take a look at this incredible fully...
View ArticleOne link on GOV.UK – 350,000 more organ donors
Last autumn we shared early results of testing various versions of the GOV.UK ‘Thank You’ page. First introduced a year ago, people see this page once they’ve bought their tax disc via GOV.UK. People...
View ArticleBudget 2014 – how GOV.UK performed
Following yesterday’s budget announcement, we thought it would be interesting to look at how GOV.UK performed on the day compared with budget day last year. Visits were up by nearly 40%: 2013:...
View ArticleIf you found it through GOV.UK, it’s OK
GOV.UK is the best place to find government services and information online. The best way to get there is to type www.gov.uk into your browser. If you found the service you’re looking for through...
View ArticleWeekend links: JavaScript, code-breaking, Twitter and more
Got a link you think we’d love? Share it with us on Twitter @GDSTeam Image of Alan Turing courtesy of Michael Dales under a Creative Commons licence The government is creating a world-class research...
View ArticleHacks – using technology and data to change things
I’ve spent time this month at events that made me feel excited about how people are using technology and data to change things. Breakfast at DrupalCamp On Saturday 1 March I was asked to give the...
View ArticleInside a service manager’s head
We talk a lot about building “digital services so good, people prefer to use them”; but we don’t often talk about the people who are going to run those services. These people are very important....
View ArticleWeekend links: Royal Messengers, betas, social media and more
Got a link you think we will love? Tweet us @gdsteam This week at GDS we released our social media playbook and launched the new social media blog. Over on Inside GOV.UK, they’re talking about changes...
View ArticleA year in the making – the Digital by Default Service Standard
Today the Digital by Default Service Standard comes into full force. We first published the standard in April last year, along with the Service Design Manual, to give services time to ensure that they...
View ArticleDigital marches on: rising take-up, falling costs
The Transactions Explorer has enabled government to track progress on its key performance indicators for the first time. Cost per transaction and digital take-up are two critical performance metrics...
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