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Bank Holiday story – is it really simpler, clearer, faster?

July 31, 2012, 8:19 am
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At GDS we iterate. One of the key contributions to that iteration is the post change checking to make sure that the users needs truly have been met and that the rules of the game have not changed. Peter Jordan, Product Analytics Lead unravels the Bank Holiday story. GDS talks a lot about meeting user [...]
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From Solr to elasticsearch

August 3, 2012, 6:07 am
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Search is right at the center of GOV.UK. It’s the main focus of the homepage and it appears in the corner of every single page. Many of our recent and upcoming apps such as licence finder also rely heavily on search. So, making sure we have the right tool for the job is vital. Recently [...]
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Transactions – finding the stories hidden in the data

August 7, 2012, 7:52 am
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The transactional services list we published two weeks ago was the first time Government had attempted to gather data on all of its services together. Clifford Sheppard, Data Analyst, explains why categories were chosen to manage the data and some of the stories hidden inside. When we began the task of gathering this data together, [...]
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Shipping new formats: the GOV.UK ‘international trade’ release

August 8, 2012, 8:52 am
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In the spirit of iteration and continuous delivery today we are releasing a number of new tools and content items, and as usual we’d like your feedback. Neil Williams, Product Manager at GDS explains the latest release on GOV.UK. Today sees another release for GOV.UK, delivering a new specialist guidance format, an improved Trade Tariff tool and a [...]
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The all new Trade Tariff tool

August 10, 2012, 5:02 am
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Yesterday the new Trade Tariff tool on GOV.UK was released as part of the wider ‘international trade’ release. Matthew Ford, Ruby on Rails developer from Bit Zesty explores the tool in more detail. When we were first tasked with rebuilding the trade tariff tool, my initial reaction was ‘that looks fairly straight forward’ and on [...]
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I say consultation, you say…?

August 13, 2012, 4:53 am
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The delivery of digital consultations within government is something which has been under much discussion recently. Ade Adewunmi, Digital Strategy Advisor invites you to take part in an online discussion around what consultation means and how we could make it better, for both those inside and outside government. The relationship between digital engagement and policy-making [...]
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Happy birthday e-petitions – a year in numbers

August 16, 2012, 3:32 am
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E-petitions is the very first product delivered by GDS and last week it celebrated its first birthday. Pete Herlihy, product owner for e-petitions reviews the year in numbers. It’s been an eventful and productive first 12 months, both in terms of how widespread the use of e-petitions has become and also in terms of the iterations we’ve made to [...]
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Learning from user testing

August 24, 2012, 6:31 am
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We’re doing a lot of user testing over the summer, and Sarah Prag has a quick update on a couple of things we’ve already changed based on what we’ve learnt so far. Thanks to our colleagues in the Insight team we’re benefitting from a full programme of user testing this summer, using a range of [...]
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Work experience with no photocopier in sight

August 29, 2012, 6:39 am
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We were very pleased to be able to offer a two week internship as part of the scheme being run by the Social Mobility Foundation.  Lily, who has been with us for the last 2 weeks reveals some of her preconceptions, but also how Whitehall doesn’t always look like Whitehall. On the road to GDS [...]
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Finding your digital stakeholders (and why you should bother to)

September 17, 2012, 7:47 am
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The Civil Service Reform (CSR) plan talks a lot about the need for open policy making – a more inclusive approach to developing government policy that engages people who have simply not had the opportunity to participate in policy discussions in the past. Louise Kidney, Digital Engagement Lead explains how to find your digital stakeholders, [...]
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Introducing a new supplier (Skyscape)

September 18, 2012, 3:24 am
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As you will know, we at GDS are building GOV.UK, currently in beta at www.gov.uk. As part of that process we have been thinking about the best way to host the new platform. Mark O’Neill, Head of Service Delivery and Innovation, introduces one of our new suppliers. In the past, we might have looked at [...]
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Working on government digital projects – an event to start showcasing what can be achieved

September 18, 2012, 8:36 am
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Whilst the focus of GDS has quite rightly been on the forthcoming release of GOV.UK on the 17th October, a small team in GDS has been working on how we engage with digital companies working with government. An early output of this work was an event on the 17th September 2012 where a small number [...]
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Finding your way around GOV.UK

October 9, 2012, 4:51 am
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In the past couple of months, we’ve been making it easier to browse the site. I’m going to cover a bit of what we’ve done to improve things and tell you a little bit about why it’s changed. Since early on in our beta, we’ve had a breadcrumb-like navigation indicating what “category” the content you [...]
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Sharing the GDS approach with Code for America

October 9, 2012, 7:03 am
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Last week I spoke about GDS at the Code for America Summit in San Francisco, and I thought I’d share a few of my highlights from the event. I was on a panel chaired by Jennifer Pahlka, founder of Code for America, with two great women; Nicole Tecco Reece from Case Commons and Jessica Lord, [...]
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Writing for a citizen isn’t the same as for a customer

October 10, 2012, 5:36 am
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I’ve written web content for everyone from huge corporations to one-person start ups, and from small charities to central government departments. But for the last few months I’ve been writing ‘citizen-facing’ content (ie for the public, rather than policy-makers and other specialist audiences) for GOV.UK. Each type of organisation is trying to achieve something particular [...]
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Agile projects: the people side

October 10, 2012, 8:31 am
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We talk a lot about agile here at GDS. We use agile methodologies to focus on our users. The faster we can build a functioning product, the sooner we can get it in front of real users and start iterating based on their feedback. This has a number of implications for how we organise our [...]
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What devices are we supporting at launch, and why?

October 11, 2012, 2:01 am
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In January James Weiner wrote a little about the browsers we support and during the summer we revisited that question to decide which operating systems, screen sizes and devices we would support at launch. As with all things on GOV.UK we’ll then be monitoring real data from the site and iterating our approach based on that, [...]
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One size does not fit all

October 11, 2012, 5:04 am
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It’s taken a very different kind of team to build GOV.UK than the one most people picture when they think of web developers. Even within the tech industry, some stereotypes don’t fit with the kind of people we’ve needed. Unfortunately, there’s a perceived template that developers need to fit when companies are looking for dev [...]
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No link left behind

October 11, 2012, 8:00 am
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From October the 17th GOV.UK will replace Directgov and Business Link as the best place to find government services and information, but what will that actually mean for people following links for these sites, or visiting bookmarked pages? URLs – links and Web addresses – are the ‘strands’ in the Web metaphor. When URLs change, [...]
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Meet the finance team

October 12, 2012, 3:05 am
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A couple of weeks ago we introduced you to the Hosting and Infrastructure team. Now it’s time to meet the Finance team. A big thanks to Andy, Ezinne and Margaret. We’ll be busy with the release of GOV.UK over the next few weeks, but after that it’ll be the turn of the Procurement team. Filed [...]
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