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Our GDS user research lab is 6 months old

When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we’ve learned even more. In this post I’ll share...

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Code Club at GDS

At GDS, we’re in a unique situation where our product teams have lots of people who can code, but in other teams there’s not so many. However, across these teams, there’s definitely an appetite to...

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Code Club at the Palace

Last night HRH The Duke of York hosted an event at Buckingham Palace for the D5 delegates. Various UK digital start ups were there to showcase their talents and products to the international attendees....

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A big week for Companies House

It was my birthday on Wednesday, and Companies House sent me a present: they moved to GOV.UK that day. It’s been a good week for them – on Tuesday, their new beta service passed its assessment against...

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Revealing the hidden side of transformation

We’ve said before, and no doubt we’ll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites. There’s a logic to it:...

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Finishing what we started – transition to GOV.UK

A huge programme of work, transition has seen over 300 agencies and arm’s length bodies move their content to GOV.UK. This has been no cut and paste job. Instead, people at the agencies and arm’s...

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All crayons left behind – building digital services, not websites for...

Rural payments is an exemplar that meets the complex needs of farmers, a really important group of users. When the service goes into public beta in early 2015, it will allow farmers to digitally apply...

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How we organise our film production team

One question we’ve been asked a few times is: “What does your film production team look like? How can our department/agency/organisation build a team like that too?” In the spirit of “publish, don’t...

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Simpler Carer’s Allowance digital service now live

The new Carer’s Allowance digital service goes live today. If you have access to the internet it’s now easier than ever to apply for Carer’s Allowance. Here’s a short film we’ve made about the service:...

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Our GDS user research lab is 6 months old

When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we’ve learned even more. In this post I’ll share...

View Article

Image may be NSFW.
Clik here to view.

Code Club at GDS

At GDS, we’re in a unique situation where our product teams have lots of people who can code, but in other teams there’s not so many. However, across these teams, there’s definitely an appetite to...

View Article

Image may be NSFW.
Clik here to view.

Code Club at the Palace

Last night HRH The Duke of York hosted an event at Buckingham Palace for the D5 delegates. Various UK digital start ups were there to showcase their talents and products to the international attendees....

View Article

Image may be NSFW.
Clik here to view.

A big week for Companies House

It was my birthday on Wednesday, and Companies House sent me a present: they moved to GOV.UK that day. It’s been a good week for them – on Tuesday, their new beta service passed its assessment against...

View Article


Image may be NSFW.
Clik here to view.

Revealing the hidden side of transformation

We’ve said before, and no doubt we’ll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites. There’s a logic to it:...

View Article

Finishing what we started – transition to GOV.UK

A huge programme of work, transition has seen over 300 agencies and arm’s length bodies move their content to GOV.UK. This has been no cut and paste job. Instead, people at the agencies and arm’s...

View Article


Image may be NSFW.
Clik here to view.

All crayons left behind – building digital services, not websites for rural...

Rural payments is an exemplar that meets the complex needs of farmers, a really important group of users. When the service goes into public beta in early 2015, it will allow farmers to digitally apply...

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Meet the GDS internal IT service desk team

The 5 people strong internal IT service desk team is in charge of making sure that all the equipment people at GDS use is up and running.  With over 600 people currently working at GDS, there’s a lot...

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Jobs and digital

This is something one of the GOV.UK team printed out, a simple word cloud that shows popular search terms on GOV.UK. What’s the thing people search for most? “Jobs.” Front and centre, far bigger than...

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The year’s most popular posts

Image by Brimstone under a Creative Commons Licence. It’s been a year since we moved the GDS blog to GOV.UK. Happy birthday, blog. Since then we’ve had over 500,000 visitors and nearly 1,000,000 page...

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Exploring the Internet of Things

“A second digital revolution”, that’s what the Chief Scientific Advisor called the Internet of Things in his report in December. Rapid growth in devices connected to the internet – or networked in...

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