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Why we’ve decided to decommission GOV.UK PaaS (Platform as a Service)
GDS is committed to supporting and building platform products that make it simpler, easier and faster for other parts of government to build good digital services. This means continuing to invest in...
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Building an inclusive culture at the Government Digital Service
Making our organisation a genuinely representative, inclusive place - where people feel that they belong - is a priority for me, and for my leadership team. GDS needs to keep learning how to be...
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How rewriting text messages can help services to save money
For public sector services, text messages are a cost-effective way to speak to people. They’re cheaper than letters and, if they’re well written, they can be more engaging than emails. It’s important...
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2 Years of COVID-19 on GOV.UK
The last 2 years have been tough for us all. During this period, we’re proud that the Government Digital Service (GDS) had teams working on the government’s response to the coronavirus pandemic. The...
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An update on One Login for Government
Our mission to build one fast, simple and secure way for people to access government services is both relatively straightforward, and hugely complex. Validating somebody’s identity so they can access...
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Making it easy to create and publish digital forms on GOV.UK
We’re on a mission to build a tool that will allow anyone in government to easily create online forms. There are nearly 8,500 document-based forms published on GOV.UK, many of which are not fully...
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The Single Data Environment: joined-up digital analytics
The Government Digital Service (GDS) exists to help government make great public services for everyone. In addition to developing, maintaining and optimising our own flagship products, like GOV.UK, we...
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Understanding user satisfaction on GOV.UK Notify
GOV.UK Notify has grown dramatically over the past 6 years. Over 6,500 service teams currently use Notify and around 60,000 individuals have a Notify account. We want to meet the needs of this large...
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Government Digital Service: updates on our 2021-2024 strategy
In summer 2021, we published a blogpost outlining the Government Digital Service’s (GDS) strategy for the next three years and outlined five “missions” around which we would coordinate our delivery...
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How we let GOV.UK Notify users set their own branding
At GOV.UK Notify we currently have 7,000 live services. That’s 1,700 more than we had a year ago. The more users we have, the more important it is that they can do things without our intervention. How...
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Launch of the new GOV.UK Prototype Kit
The GOV.UK Prototype Kit is a tool for building working prototypes of new government services in just a matter of hours. Our new version (version 13) makes creating and updating prototypes easier for...
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Helping more people to prove their identity online
Earlier this year, the Cabinet Office launched a public consultation to seek views on proposed changes to the law. These aim to improve how government departments use the data they hold to make it...
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Celebrating neurodiverse superpowers
This month will be all about celebrating those with neurodiverse superpowers; product leaders like Steve Jobs, entrepreneurs like Richard Branson, top actors like Orlando Bloom and Keira Knightley,...
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Notify’s product strategy and upcoming features
We want GOV.UK Notify to be the public sector’s first choice for sending messages. Common components like Notify make it easier for government to deliver better digital services. Here’s how we plan...
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Sharing data and lessons from our Google Analytics 4 upgrade
The Government Digital Service exists to make digital government simpler, clearer and faster for everyone. To do this, we need strong data foundations to help us make better evidence-based decisions...
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Putting growth at the heart of GOV.UK’s strategy
The Government Digital Service (GDS) exists to make the user experience of the government simple, consistent and welcoming for everyone. To do this, GDS builds, iterates and maintains digital tools...
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GOV.UK One Login: June 2023 update
It's now been over 18 months since I became the SRO of GOV.UK One Login so I thought it was high time I provided an update on our progress lest you think we’ve been twiddling our thumbs. Nothing...
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New recurring payments and webhook features available through GOV.UK Pay
GOV.UK Pay can now take repeated payments and allow your users to pay for things in instalments without needing to pay manually every time. This feature works with cards and future payment types like...
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Performance testing GOV.UK Pay’s webhooks mechanism
This is part of our blog series intended for a technical audience. While we try our best to explain things clearly, we will use technical terms in common use in the industry. As part of our practice...
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What do first-time users think of the GOV.UK Prototype Kit?
When we launched Version 13 of the Prototype Kit we said that the updates made creating and updating prototypes easier for all users, particularly those getting started with the Kit. Now that Version...
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