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How Government as a Platform is meeting challenges posed by coronavirus
Government as a Platform (GaaP) was created in order to solve the most frequent challenges across the public sector. By addressing these issues once and creating common, commodity-like components that...
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Doing community management for @GOVUK Twitter during COVID-19
The @GOVUK Twitter account is one of the most popular Twitter accounts run by a central government organisation with 1.7 million followers. For context, @HMRCgovuk has 392,800 followers; @hmtreasury...
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Podcast: A spotlight on GOV.UK Notify
https://governmentdigitalservice.podbean.com/mf/play/7he877/Notify_Podcast_Final_9yal2.mp3 On 5 May 2020, GOV.UK Notify sent out its one billionth message. The government’s messaging tool, which sent...
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Update on the future of GOV.UK
In November last year I posted about our plans for the future of GOV.UK. We want to provide trusted, joined-up and personalised interaction for users, so that we can provide the right things to the...
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What happened on Global Accessibility Awareness Day at GDS
To mark the ninth Global Accessibility Awareness Day (GAAD), the Government Digital Service (GDS) did something it had never done before. We set up a full day virtual conference on digital...
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Introducing the GOV.UK Data Labs
The digital world is rapidly changing, and with it, our users’ expectations of how they should be interacting with government services and information. Last year, Head of GOV.UK Jen Allum set out the...
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What we learnt from the first phase of the GovTech Catalyst
We finished the experimental first phase of the GovTech Catalyst. This phase helped us learn where emerging technologies can add value, and where we are better using established technologies. We...
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How the GovTech Catalyst is helping to grow the GovTech sector
We are reflecting on the impact of our experimental first phase of the GovTech Catalyst. We found promising solutions to some of the hardest public sector challenges. The Catalyst has connected...
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Podcast: Celebrating 2 years of the Local Digital Declaration
https://governmentdigitalservice.podbean.com/mf/play/1iaf72/LLD_v7_bc527.mp3 The Government Digital Service (GDS) and the Ministry of Housing, Communities and Local Government (MHCLG) launched the...
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Launching the Digital, Data and Technology Functional Standard
The functional model was introduced in 2015. This model organises government into 14 different functions to help to join up experts, align processes across departmental boundaries, and reduce...
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Larger, Better, Faster, Stronger: GOV.UK Pay’s progress in the last year
As GOV.UK Pay approaches a new milestone by onboarding its 300th service, we want to take a chance to share what we’ve been up to over the last year. In a year, the number of services using the...
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Podcast: The DDaT Fast Stream at GDS
https://s143.podbean.com/pb/1e65bf0a9c2cc324af255976d82653bc/5f228f5d/data1/fs65/3531320/uploads/ddat_fast_stream_final_v3ay7p5.mp3 The Digital, Data and Technology Fast Stream, also known as the DDaT...
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Can GOV.UK Notify help the public sector write better emails, text messages...
In the past 4 years, the public sector has sent 1.5 billion emails, text messages and letters using GOV.UK Notify. We built Notify to make sending messages easier. Now we want to improve the messages...
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Digital, data and technology (DDaT) senior leadership changes
This is my first blog post for Government Digital Service (GDS) and I have a number of exciting developments that I want to share with you. Right now the UK Civil Service faces some of its greatest...
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Podcast: Content Design
https://mcdn.podbean.com/mf/play/mu3bcs/Content_Podcast_Final_v27t0rj.mp3 The August episode of the Government Digital Service (GDS) Podcast is all about content design. This is the process of...
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How we built and ran ‘Introduction to content design’, and how to sign up
Earlier this year, we did our first public run of the ‘Introduction to content design’ course hosted on FutureLearn, and we had more than 11,000 learners sign up. This month, we’re doing a second run...
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Promoting gender equality and social inclusion through public procurement
Oxford Insights have been working with the UK Government Digital Service (GDS) Global Digital Marketplace Programme and the Prosperity Fund Global Anti-Corruption programme, led by the Foreign,...
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Leading the digital, data and technology (DDaT) response to coronavirus
The UK government’s rapid digital response to coronavirus (COVID-19) was a result of 10 years of investment in people, governance and technology. The ability to respond quickly and effectively was a...
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Developers lead cross-government collaboration on GOV.UK Notify
How it started A mission team in the Digital, Data and Technology team (DDaT) at the Department for International Trade (DIT), supporting Data Hub (DIT’s customer relationship management system), has...
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As social media changes, so does GDS’s Playbook
Our last update to GDS’s Social Media Playbook was in 2018. Since then, new entities have emerged (TikTok only came to the UK in August of that year), and existing players have evolved. We wanted to...
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