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Taking Sprint around the UK in 2019
Sprint is GDS’s flagship event. It brings together people working across government to learn more about how digital transformation is improving people's lives. Sprint gives us the chance to talk about...
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The future of digital identity
GOV.UK Verify, government’s digital identity programme, aims to ensure that users can create, use and reuse digital identities across public and private sector services. As the recently appointed...
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Understanding all the barriers service users might face
Government is for everyone Designing inclusive services is really important. One of government’s core roles is providing services that meet people’s needs, and because government is not a shop, we...
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Podcast: How has digital changed public sector organisations?
https://governmentdigitalservice.podbean.com/mf/play/i8vigf/GDS_Digital_Podcast_episode_7_2019-03-20_v2.mp3 In the latest episode of the Government Digital Service podcast, we speak to people from...
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Keeping GOV.UK Verify secure from identity crime and fraud
GOV.UK Verify is a way to prove you are who you say you are online. By doing this, you can access government services, such as checking your income tax or state pension and viewing your driving...
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Podcast: Kevin Cunnington on the past, present and future of GDS
https://governmentdigitalservice.podbean.com/mf/play/tancn4/Kevin_Cunnington_GDS_podcast_ep8_190429.mp3 In the latest episode of the Government Digital Service Podcast, GDS Director General Kevin...
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Pitch it, vote it, host it: GDS unconference 2019
At GDS we regularly invite all of our staff to celebrate what we have achieved and what is coming up for us next. As well as having monthly all-staff huddles, where we gather and the members of our...
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Guest post: How we grew the Scottish Digital Academy
The Scottish Digital Academy exists to build capability to deliver digital transformation; we want to equip people with the right digital skills. The Scottish Digital Academy is working in partnership...
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Welcome to the updated Service Standard
Since we first talked about updating the Service Standard, we’ve run workshops up and down the country and been through a number of drafts. All of this has helped us get to what we’ve just published:...
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Newyddion gwych! The first service to use GOV.UK Pay in Welsh is now live
Public sector service teams can now use GOV.UK Pay to take payments from Welsh language speakers. GDS common components have been built to meet the needs of all users, including Welsh language...
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How GOV.UK Notify is helping local authorities improve their services
Over 150 local authorities use GOV.UK Notify to send emails, text messages and letters. These organisations often have to deliver complex public services with limited resources. Here are 5 examples of...
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Accessibility update: sample accessibility statement, monitoring and enforcement
New regulations mean that public sector websites and mobile apps will soon have a legal duty to meet accessibility requirements. You’ll need to: carry out an evaluation of how accessible your websites...
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Improving the government’s identity standards
In December 2018, we blogged about what’s next for Verify. The programme's main aim continues to be to help users create, use and reuse digital identities across public and private sector services....
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Podcast: How the Global Digital Marketplace is helping to tackle corruption,...
https://governmentdigitalservice.podbean.com/mf/play/k4ed8s/19-05-28_edit3_Global_Digital_Marketplace_Ep9_Warren_Smith_Chantal_Donaldson-Foyer_mixdown.mp3 In the latest episode of the GDS podcast,...
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Guest post: Adapting the GOV.UK Design System for the NHS
In this post, Dean Vipond, lead designer at NHS Digital, describes how they adapted the GOV.UK Design System for use in their health and care services. The GOV.UK Design System helps teams in...
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Crowdsourcing guidance on what good services look like
In the world of service design, there hasn’t always been an answer to the question of ‘what does a good service look like?’. Our service design training shows aspects of it, and we do have examples...
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People, not technology, enable innovation
Over the past year, innovation has been a big area of focus for me, as it has been for the team here at GDS and for Minister for Implementation, Oliver Dowden. Transformation cannot be achieved...
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What the multi-disciplinary GovTech Catalyst team has learned one year on
The GovTech Catalyst is a £20 million programme that connects private sector innovators with public sector organisations to solve some of the government's hardest problems. Challenges are chosen by a...
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Goodbye GDS, “Hello, World!”
When I joined GDS as Director General nearly 3 years ago, I said I wanted to strengthen and accelerate our work to help transform government and improve public services for citizens. For me...
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Podcast: Improving government services with GOV.UK step by step navigation
https://governmentdigitalservice.podbean.com/mf/play/c89ubc/GDS_End_to_End_Services_podcast_Ep10_Kate_Ivey-Williams_Sam_Dub_Laura_Stevens_190627_mixdown.mp3 In June’s episode of the GDS Podcast, Kate...
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