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How we write guidance for the Service Manual
As we mentioned in a recent blog post, the way government thinks about services is changing. We’re moving from looking at isolated transactions to whole, joined-up, end-to-end services as users...
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The first GovTech Fund competition is now live and open for applications
The first GovTech Fund competition is open for applications At Sprint 18 last week, Oliver Dowden MP CBE, Minister for Implementation, launched the first competition of the £20 million GovTech Fund....
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How we worked together to prepare for GDPR
The General Data Protection Regulation (GDPR) is a new European law that promotes transparency around the collection, use, sharing and storage of user data. GDS puts user needs at the centre of...
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GDS introduces students to Artificial Intelligence at TeenTech City
I'm a data scientist at the Government Digital Service (GDS) and last month I got the chance to represent both GDS and the Data Science community at TeenTech City 2018 - an event showcasing tech and...
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The same new GDS
Portrait of Sally Meecham I have been involved with GDS, or a forerunner to it, for more than a decade. Fifteen years ago I was at the Office of the e-Envoy, 10 years ago I was working at DirectGov, 5...
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Creating the UK government’s accessibility empathy lab
Across the UK Government accessibility should be a part of everything we make and we design. Our sixth design principle reflects its importance - “accessible design is good design”. Equipment in the...
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What makes someone a good digital leader?
This week is Digital Leaders Week, created to celebrate and showcase the best digital transformation across the public, private and nonprofit sectors. One of the events taking place is the DL100...
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Introducing the GOV.UK Design System
The GOV.UK Design System is now ready for teams across government to use. The Design System contains styles, components and patterns to help teams in government create user-centred digital services....
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Building the GOV.UK of the future
GOV.UK is the single website for all central government services and information. Since launching in 2012 it has replaced nearly 2,000 government websites with just one. GOV.UK has been viewed more...
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The importance of creating inclusive government services
GDS is here to help government build services that are effective to use and cost-effective to provide. In this post, we’ll talk about how we’re making sure government services are as inclusive as...
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Launching the Local Digital Declaration
The UK’s local authorities are crucial providers of public services. From keeping the streets clean or dealing with planning applications, to providing support for isolated or vulnerable people. Local...
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How GDS is saving money and thousands of hours through departments'...
The Government Digital Service (GDS) is here to help government work better for everyone. That means helping departments transform digitally, making services work better for users and saving money for...
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GDS across the globe: Where our alumni are now
The work of GDS has - and continues to - influence digital governments around the globe. Our commitment to openness, enshrined in our Digital Service Standard, our blogs, our ways of working and coding...
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The importance of content designers in government
"Content designers translate difficult concepts into easy to understand content." "We help people get the information they need, in the way they need it." "Without content designers, government would...
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Creating a single, shared content standard for the Department for Work and...
An online service is an important part of someone’s experience when they interact with government, which is why GDS created the GDS Service Manual. We don’t want users to have to know which part of...
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Why GOV.UK content should be published in HTML and not PDF
GOV.UK exists to make government services and information as easy as possible to find and use. For that reason, we're not huge fans of PDFs on GOV.UK. Compared with HTML content, information published...
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Engaging UK suppliers in the Global Digital Marketplace
Earlier this year we hosted an industry engagement event for the Global Digital Marketplace. The event showcased our plan to work with UK suppliers to transform government procurement in emerging...
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How we use Instagram at GDS
I’m the Community Manager at GDS and my role is to look at how we use our different social media channels. GDS is very active on social media. We use it to talk to people about what we’re doing -...
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Fostering a cross-government service design community
Three years ago there were just a handful of service designers working in the UK government. Now, there are around 50 working across different departments. Service designer is now a recognised job...
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We’ve updated our Social Media Playbook
Since we created the GDS Social Media Playbook, the number of users on social media has grown exponentially. In 2015, Instagram had 400 million worldwide users. Today there are 1 billion Instagram...
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