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Polishing our medal content: a cross-government project

The MOD issues medals to both serving and previous armed forces personnel, as well as some civilians. GOV.UK is where these users can find out if they’re eligible for any of them, and how to apply. The...

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Introducing the next stage of the Service Manual

The latest iteration of the Service Manual is now published. The Service Manual exists to help people across government build services that meet the Digital Service Standard and prepare for service...

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2016 on the GDS blog

It’s the time of the year for ‘best of’ lists. In keeping with the season, we’ve been looking back over some of the most popular blog posts of 2016. Here’s a selection: Service design In February, Head...

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Exploring how government services get made

From a user’s point of view, the definition of a government service is simple: it helps you do something. But how services are designed and made across government is far less simple. So we carried out...

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Making policy an integral part of digital delivery teams

I’m Anais and I’m a Policy and Engagement Lead at GDS. I joined GDS earlier this year as part of a recruitment round that brought in a number of policy and engagement professionals. Like others who...

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Growing technical writing across government

As our director general said recently in a blog post, GDS is here to support, enable and assure government departments in their digital transformation. That means more listening, more collaboration...

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Service Toolkit: everything you need to build a service in one place

We’ve just launched the new Service Toolkit. It’s a single page that brings together all the things that are available to help teams building government services. We recently published the latest...

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Getting the apprenticeship service through private beta

The apprenticeship service passed its private beta assessment in December. I’m Vanessa, Digital User Experience Manager at the Skills Funding Agency (SFA). I’d like to share how we worked with GDS to...

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What you can learn from making data user-centred?

Data infrastructure is about building the foundations for the way government uses data. Not just now, but in the future. This work deals with some very technical, system-level infrastructure, so why...

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The Government Transformation Strategy 2017 to 2020

Today, the Minister for Cabinet Office announced the launch of the Government Transformation Strategy. I’d like to take the opportunity to thank everyone across government who collaborated with us to...

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Discussing diversity at UKGovcamp

Photo: WN Bishop UKGovcamp is an annual unconference that’s dedicated to digital in the public sector. The GDS Black, Asian and Minority Ethnic (BAME) network ran a stall and a session at this year’s...

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How we’re making GOV.UK work harder for users

We recently published our draft 2017 to 2018 roadmap for GOV.UK, outlining the work we want to do over the next year. The goal for all this work is to make GOV.UK – the single domain for government –...

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In tech and talented? The government’s digital transformation needs you

We believe that successful digital transformation comes not through the choice of a particular technology stack or IT system but through the work of people and teams. Over the past few years we have...

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The GDS Parity Pledge, one year on

Last year on International Women’s Day, we publicly announced the GDS Parity Pledge. It said that: In future, no-one from GDS will take part in a panel discussion of two or more people unless there is...

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Clear writing training helps the whole organisation

Karen is a Publications and Information Officer in the screening team at Public Health England. Nick is responsible for public and professional information for all the national population screening...

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Angling to meet user needs at Defra

The Department for Environment, Food and Rural Affairs' (Defra) new online fishing rod licence service recently moved from private to public beta. You can read more about this in service manager Claire...

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How we are using roadmaps in government

Not so long ago, product roadmaps in government were viewed as experimental and optional. Now, they’re seen as an important tool for delivering better products and transforming government services....

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Introducing our new product pages and technical documentation

At the start of the year we launched the Service Toolkit. It’s a single page bringing together all the available things to help teams that are building government services. As we said in our blog post...

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What we blogged about in March 2017

I recently joined GDS as the Head of Editorial for our cross-government blog network. I’m already impressed with the blogging work my colleagues are doing across GDS and beyond. In this post I look at...

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On the road with GDS

The relationship between citizen and state can only transform if we create and maintain meaningful relationships with government departments. That means explaining what we do in GDS and how we can...

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