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Our champions: the growing community of self-certification assessors
There’s no point building something good unless you can keep it that way. GDS has been training self-certification assessors to help us do that. Their job is to review government digital services in...
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Making data a public asset through infrastructure
Government has always run on data. It drives internal operations, public-facing services and informs policy. Over time, an ecosystem of applications and technologies which store, manage, and access...
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Carer's Allowance: life after transformation
Allon Lister and I recently paid what is probably our final visit to our old friends at the Carer’s Allowance Unit in Preston where we had helped build the Carer’s Allowance Digital Service. GDS has...
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How we improved Technical Support at GOV.UK
Keeping GOV.UK running takes a lot of work. Like any website, it needs maintenance. And, as an important part of national infrastructure, it’s crucial that it has a team of people available to respond...
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Improving and opening up procurement and contract data
I’m Head of Strategy for the Digital Marketplace, which is part of Government Technology in GDS. We’re helping people who are transforming public services by making it simpler, clearer, and faster for...
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2 billion and counting
A few weeks ago, GOV.UK celebrated its third birthday. Today, at the D5 summit of digital governments in Estonia, Lord Bridges announced that we’re marking a new milestone: we’ve just passed 2 billion...
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Documenting how you work
Mapping work processes with DWP’s Personal Independence Payments team Agile isn’t something you do, it’s something you are. It’s a broad church. This means that there’s a variety of processes and cloud...
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Guest post: taking transformation to City Hall
Today we have a guest post from GDS alumni. Previously part of the GDS transformation programme, Natalie Taylor now works at London’s City Hall as Senior Manager for Digital Transformation. Here she...
View ArticleNHS.UK Alpha: building on what’s open
A couple of weeks ago, our colleagues at NHS.UK wrapped up the first phase of their alpha build. Bringing together experts from across the healthcare system, they built prototypes that demonstrated the...
View ArticleWelcoming Iain Patterson back to GDS
I’m pleased to announce that Iain Patterson will be returning to GDS in the new year as Director of Common Technology Services (CTS). Iain was seconded to DVLA in 2013 where he was Chief Technology...
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A simpler way to supply digital services to government
The Digital Marketplace is transforming the way the public sector commissions digital and cloud services by making it simpler, clearer and faster for them to buy what they need. All public sector...
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Linking registers
Not that long ago on this blog we introduced registers as authoritative lists you can trust, and began to describe the characteristics of a register. In this post we delve into one of those...
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Finding things on GOV.UK
The process that led to the birth of GOV.UK was fast. We transitioned 300+ websites onto one platform in 15 months. Delivering at speed had consequences: as we moved existing content from the 300 sites...
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Service Manual preparing for beta
The new Government Service Design Manual recently passed an alpha assessment. Special thanks go to Holly Garrett who led the team from the beginning through to the alpha assessment. Holly’s now moved...
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2015 on the GDS blog
It’s that time of year when everyone starts compiling their best of 2015 lists so we thought we’d do the same. Government as a Platform This year's most popular post talked about the next phase of...
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About the People Board
Just before Christmas, we held the first meeting of the GDS People Board. The Board's job is to make GDS a better place to work. It's a mechanism for getting things done. It exists to turn ideas into...
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Guest post: joining a GDS service standard assessment panel
GDS conducts Service Standard Assessments for public-facing services with more than 100,000 transactions per year. All smaller services are assessed internally by departments. As the expertise within...
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Discovering user profiles
Following the ‘discovering how people work’ blog post we received questions about the content of the profiles we created. Working with the Home Office we wanted to investigate what their staff need...
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GOV.UK Verify: understanding who can be verified
One of the targets for GOV.UK Verify is to hit 90% demographic coverage by April. That means 90% of people who are expected to use GOV.UK Verify at that time are able to do so. We’ve made a tool that...
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Sprint 16: transforming government
In two weeks time, on 11 February, we’ll welcome over 450 people to Sprint 16 at the British Film Institute in London. Sprint is about showing the progress we’ve made across government in the past...
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