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Security, clarity and the style guide
A few weeks ago Sarah Richards and Ben Terrett visited the Government Security Secretariat (GSS) to talk about copywriting and the GOV.UK style guide. We asked Ben Aung from GSS to write about the...
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Visualising Foreign Travel Advice
It’s the holiday season, and as millions of people head off on their travels the importance of a single source of authoritative and accurate travel advice becomes particularly relevant. The Foreign and...
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Learning in public with the LPA beta
On 1st July the Office of the Public Guardian (OPG) launched the beta of the Lasting Power of Attorney digital tool. Service manager Kit Collingwood wrote about the release on the MoJ Digital blog, and...
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Meet the assisted digital team
We’ve put together a video on the assisted digital team, showing a bit about who we are and what we do. Thanks to Graham Higgins and Giles Turnbull for making this for us, following their previous...
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This week at GDS
Kathy talks about what we’ve been doing over the last few days at GDS, including the Digital Leaders meeting and our all-staff meeting. She also discusses Dan Collins’ tool for examining page views of...
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Sharing ideas
At the start of the month I went out to Sebastopol, California, for Foo Camp. It was a feast of good conversations; a great opportunity to share and get feedback on the work we’re doing at GDS, and to...
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Scaling Agile Practices to the GDS Portfolio
Here at GDS, agile thinking and techniques inform how we do what we do, this extends from delivering projects, programmes and the GDS portfolio of work. I’ve been working with a team of people to...
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How we do user research in agile teams
Getting user research into agile teams in a way that is timely, relevant and actionable is a challenge that teams the world over are tackling. Working effectively in agile has recently been the driver...
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Early design ideas for assisted digital from the Helen Hamlyn Centre for Design
Over the past two weeks, the assisted digital project with the Helen Hamlyn Centre for Design has evolved from understanding the reasons that older people are either not online at all or are only...
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Identity Assurance: First delivery contracts signed
Today we are happy to announce an exciting new phase in the Identity Assurance Programme as we develop user-focused identity services for exemplar transactions as part of the transformation of...
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This week at GDS
Mike Beaven talks the report Smaller, Better, Faster, Stronger: Remaking government for the digital age, an upcoming Digital Advisory Board meeting, Thursday’s Open Standards event, and more. Matt:...
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Introducing GOV.UK blogs
Blogging makes it easier for government to talk about its work, share information and ideas, and connect with those with a common concern. A few months ago, we launched the new GOV.UK blogging platform...
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Opening up open standards
Last night GDS hosted the first in a series of events to increase awareness, and participation in, the open standards process. It was held at The Hub, a venue in Kings’ Cross. We want your help to...
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Talking accessibility at ustwo
Back in May of this year I tweeted about how impressed I was that London-based agency ustwo had released an update to their “Pixel Perfect Precision” handbook, which included a new section on...
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Comparing transactions, step by step
For almost the first time, we are using conversion funnel data to improve government transactions. The comparisons between services are fascinating. When you are browsing books on Amazon, the pages are...
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This week at GDS
Mike Beaven talks about the latest quarterly update to the Transactions Explorer and welcomes cross-government heads of communications, whose monthly meeting is being hosted by GDS this week....
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Notes from dConstruct 2013
Last week, several members of the GDS team decamped to the south coast for the Brighton Digital Festival, in particular to the one-day conference dConstruct. Now in its ninth year, it’s gained quite a...
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Latest data on government transactions
Today, we’ve released an updated version of the Transactions Explorer, our tool for publishing performance data for the government’s transactional services. Our list has expanded to include over 700...
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Visiting Leicester Pension Service
Last week, Mark McLeod, Richard Smith and I visited Leicester Pension Service. We wanted to see first-hand how a major transactional government service operates, hear from front-line staff, and find...
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This week at GDS
Mike Beaven gives the latest news on the Transformation programme work going on at the Home Office, Defra (Department for Environment, Food and Rural Affairs) and DWP (Department for Work &...
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