As part of the first ever Services Week, a series of cross-government events have been taking place around the UK looking at how we can work together to deliver end-to-end, user-focused services.
Here's a recap of some of the highlights, as told through social media.
Monday
As part of #ServicesWeek @Amy_Hupe and @NickColley are teaching content designers how to use GitHub to update guidance in the GOV.UK Design System. We also get to dish out the new ‘Contributor’ stickers that @ignaciaorellana designed pic.twitter.com/kqlg5h6RXV
— Tim Paul (@timpaul) January 28, 2019
All ready to go for our 'What is User Research' drop in @Ofstednews today as part of #ServicesWeek. Looking forward to talking to colleagues @MsLizzyBell @Martin_Jordan pic.twitter.com/TVo1eT6QWg
— Salma Patel (@DrSalmaPatel) January 28, 2019
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Tuesday
We're at @LeedsGovDesign for #ServicesWeek today.@ermlikeyeah talks about the importance of #design and collaboration in building better services for users. pic.twitter.com/COgZBjylbJ
— DWP Digital (@DWPDigital) January 29, 2019
Great session @DVSAdigital in #Nottingham for #servicesweek exploring how #userresearch and #performanceanalysis work well together. Great work team pic.twitter.com/sAkkpTFrTz
— Paul Moran (@pjmoran) January 29, 2019
Absolutely loved form-a-palooza this morning. Great to create a low-fidelity prototype and transition to user testing withing minutes. Thanks @GDSTeam #servicesweek pic.twitter.com/DVuTFMBS7p
— Courtney Allen (@DigitalCourtney) January 29, 2019
Day 2 of #servicesweek taking the mobile innovation space on the road. Staff experiencing virtual reality and how we are using it for property walk throughs such as schools pic.twitter.com/sBtb276HoF
— Delia Carr (@dlcarrdorsetcc1) January 29, 2019
Wednesday
Inspiring day at the first #HMPPSDigitalOpenDay in Sheffield with @Fitzdigitalgov @CarolBrooke8 and team @Justice_Digital showing how user-centred services are delivered #ServicesWeek pic.twitter.com/JiWKmVjJFO
— Lisa Jeffery (@lisajjeffery) January 30, 2019
For #ServicesWeek across the civil service we hosted a prototyping surgery - an opportunity to meet colleagues in other depts and show what we do! #phedigital thanks to all who came pic.twitter.com/OhOL2SmwB3
— Charlotte Fountaine (@cifountaine) January 30, 2019
Mapping experiences of moving house, starting a new job and going on holiday #ServicesWeek pic.twitter.com/MkgbH43xBo
— Alex Gadsby (@alexgadsby) January 30, 2019
Really interesting talks tonight at @MoJGovUK @Justice_Digital on 'Designing Whole Services'. @jrez set the scene with a look at how government silos keep us from seeing and acting on the bigger picture...#servicesweek #servicedesign pic.twitter.com/FAPPH1hpYs
— Jeffrey Allen (@jallen300) January 30, 2019
#servicesweek day 3, hack day, experience session for accessibility and digital skills for Dorset: https://t.co/KLO3yzD6Zj pic.twitter.com/F14Kz0ifvc
— Lisa Trickey (@TrickeyLisa) January 31, 2019
Thursday
We're in our Newcastle hub for #ServicesWeek today!
Delivery manager Annika explains how our teams have enjoyed learning and sharing with @HMRCdigital, local government and more pic.twitter.com/mEEuewqfy4
— DWP Digital (@DWPDigital) January 31, 2019
“In the UK Civil Service, between 43,000 and 86,000 employees may have dyslexia. 4,730 possibly have autism. How are they supported at their workplace?”
—@ClareHussey @ilovefactories talking about neurodiversity during #ServicesWeek pic.twitter.com/xAVLrJJHu2— Martin Jordan (@Martin_Jordan) January 31, 2019
User research best practice from @AmyontheRoad @dxw at Services Week with @Ofstednews #ServicesWeek pic.twitter.com/uZ3xQHyJ63
— Stacey Phillips (@StaceyPhillips_) January 31, 2019
Why is user-centred design so fundamental to the public sector? Our very own Hilary Brownlie (@hb_stylo) explains more #ServicesWeek pic.twitter.com/3U5lQbg4R9
— Registers of Scotland (@RegistersOfScot) January 31, 2019
Friday
Great conversations about the importance of intent behind words and the the importance of user needs when thinking about design patterns. #ServicesWeek pic.twitter.com/SyGO81yfGI
— Joe Honywill (@joehonywill) February 1, 2019
How do you fix the fact that the structure of Government isn’t designed to meet user needs?
We’re creating communities of people working on end to end services across gov to fix it.https://t.co/T3kblLoTKs #ServicesWeek pic.twitter.com/rsXfV5p5AL
— Lou Downe (@LouiseDowne) February 1, 2019
If you have any questions about Services Week feel free to email us.